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Can't sign pdf doc using Acrobat reader.

New Here ,
Sep 13, 2021 Sep 13, 2021

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Hi. I can't able to sign pdf document using Android.

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1 ACCEPTED SOLUTION
Sep 13, 2021 Sep 13, 2021

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Hi @BW Kakad 

 

Hope you are doing well!

 

Thank you for reaching out to us. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?
  3. Are you getting any error. If yes, please share the screenshot for the same with us.
  4. Is the behaviour same with all the PDF's or just a particular one?
  5. Do you have premium subscription? To check please refer : https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?highlight=about 

 

Try to update your application and let us know if that helps. 

 

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/signing.html#sign-a-document

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

 

Regards

Ria

 

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Community Expert ,
Sep 13, 2021 Sep 13, 2021

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What happens when you sign the document? 

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Sep 13, 2021 Sep 13, 2021

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Hi @BW Kakad 

 

Hope you are doing well!

 

Thank you for reaching out to us. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?
  3. Are you getting any error. If yes, please share the screenshot for the same with us.
  4. Is the behaviour same with all the PDF's or just a particular one?
  5. Do you have premium subscription? To check please refer : https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?highlight=about 

 

Try to update your application and let us know if that helps. 

 

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/signing.html#sign-a-document

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

 

Regards

Ria

 

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New Here ,
Sep 21, 2021 Sep 21, 2021

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Yes!! Problem resolved!! Thanks Adobe

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