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Cancel Subscription? Check if you are eligible for a refund!

Adobe Employee ,
Nov 13, 2022 Nov 13, 2022

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Want to cancel your subscription? Check if you are eligible for a refund

 

A refund depends on when you cancel and the type of subscription you purchased.

 

For Annual Subscription

 

  • Cancelling a subscription before the free trial?
  • If you purchased an annual subscription of Acrobat Premium with a free trial via the app store, you will not be billed during the free trial period. You must Cancel a subscription via the app store before the free trial period ends to avoid charges. You’ll be automatically charged at the end of the trial period.

 

  • Cancelling a subscription within 48 hours of initial purchase?
  • You must Cancel a subscription via the app store within 48 hours of your purchase to be eligible for a full refund.

 

  • Cancelling an annual subscription after 48 hours and within 14 days of initial purchase?

You will be eligible for a full refund if you cancel a subscription between 48 hours and 14 days from the initial purchase date. Please contact Adobe Support  for refund or billing requests via:

                          1. Adobe Virtual Assistant SS_1-1700119690732.png on the Adobe Customer Care help page.

                          2. Mailto: acrobat-android-support@adobe.com

 

  • Cancelling a subscription after 14 days of your initial purchase?
  • Refunds may not be applicable if you cancel after 14 days from the initial purchase. You can Contact Adobe Support to cancel to avoid any further charges.

 

 

How to cancel a subscription?

 

You can refer to the help article to learn more about cancellation/ refunds and the steps.

 

 

 

 

 

 

 

 

 

TOPICS
Android , Cancel subscription

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