Cancellation for Trial Subscription

[Betina250895211cd6]

Good morning. I have been trying to cancel my free trial and when you push cancellation it still shows that the subscription is active? Is there any phone number or email that I can speak to someone directly because I do not warrant to be charged for a subscription that I have canceled in a timely manner.

[S. S · Accepted solution]

Hello Betina,

I hope you are doing well. Sorry for the trouble.

Since this is a mobile-based subscription, your store operator would be the best point of contact to start with the refund process.

You may refer to the link for more:Manage subscriptions — Acrobat for iOS Help (adobe.com)

Let me know if it helps.

Thanks,

Souvik.