Cancellation refund

[defaultzyplkofsaynz]

I am unable to cancel my subscription, it does not appear on my App Store under "subscription".

[Ria Tagra]

Hi 

Please double check the source from where you bought the subscription. Try the below steps and let us know if that helps.

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.   

 Cancel subscription: iOS 

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.    

 Refund purchase  

Regards

Ria

[Jenky5E39]

I'm having the same problem honey and mine says it was purchased to the Google Play store but when I go into Google app Play store it doesn't show an active subscription and I need to cancel mine cuz it just took $77 out of my checking account

[Ria Tagra]

Hi @Jenky5E39 

We are looking into this. We will get back to you as soon as possible.

Regards 

Ria