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Cancellation

New Here ,
Feb 16, 2022 Feb 16, 2022

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I cannot cancel my subscription. I click all the right buttons. It takes me to my apple subscriptions, but Adobe doesn't pop up.. yet my card is charged for a subscription. 

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Adobe Employee ,
Feb 17, 2022 Feb 17, 2022

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Hi @Emmai23201425dfje 

 

As mentioned that you are not able to see the subscription but you are getting charged. Make sure that email is same on which the subscription is purchased. Here is a discussion link that you can refer to: https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Let us know if that helps.

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