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Cannot Delete File

New Here ,
Sep 04, 2022 Sep 04, 2022

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When trying to delete a specific file, an error banner appears.  Won't allow me to delete.

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Participant ,
Sep 05, 2022 Sep 05, 2022

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Hello @Adey25951218fb3s 

 

I hope you're doing great.

 

As per my understanding,  this could be because the file you're trying to delete is downloaded to some other (download) location of your device; it must have another way of deleting it, depending on which mobile device you're using.

Also, one more reason could be that the file you're trying to delete is a shared file, to delete any shared file, you need to unshare the file first.

 

For more information, you can refer to these articles: -

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html#delete-files

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html#delete-files

 

Let me know if this works.

 

Regards,

Krutikka

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New Here ,
Nov 17, 2023 Nov 17, 2023

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I download a read only files.  I then can't rename nor delete.  Pls help.

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