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Cannot use after payment

New Here ,
Aug 09, 2021 Aug 09, 2021

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I already paid (1 month sub.) today but I cannot use merging function. After selecting a file for merging, sysytem asks me to pay again. Please help. Thank you.

 

I attached a payment reciept as  below.

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New Here ,
Aug 12, 2021 Aug 12, 2021

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I have the same problem

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Aug 15, 2021 Aug 15, 2021

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Hi All,


Hope you are doing well.

 

We are sorry, you're having difficulties. This was a known issue, however we fixed it. Please update your application and you will not face any difficulty further. If issue continues to persist after update please do let us know.

 

You response awaited.

 

For more help: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions

 

Regards 

Ria

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