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Participant
May 1, 2021
Question

Cant select text on iPad, all other devices working okay

  • May 1, 2021
  • 1 reply
  • 2897 views

Hi, I'm reading a PDF on my iPad and can't select text to copy or highlight it etc.

I've checked the PDF isn't protected, and also found I can select text from the same document using Acrobat Reader on my Mac.

This functionality is critical so I've had to download Foxit in order to keep working. I can select the same text from the same document no problem using Foxit. 
I don't want two readers on my device so unless this problèm is resolved I'll have to remove Adobe. Which irks me as I prefer to limit the number of developers I use.

Any suggestions welcome.

 

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1 reply

jane-e
Community Expert
Community Expert
May 1, 2021

Is the document one that you can share?

~ Jane

Participant
May 1, 2021

Hi Jane - please see attached. Obtained via my university library.

Regards

Richard 

jane-e
Community Expert
Community Expert
May 2, 2021

Hi Jane

I appreciate your time spent investigating this. I assume by Edit mode you're referring to the paid add-on to the free PDF reader? If so, unfortunately I'm constrained to using free applications only.

Kind regards 

Richard 


Hi @defaultlmyt6c52x8af 

I have the full Creative Cloud which includes Acrobat Pro. I think that's why I can edit in Reader on my iPad. Going into edit mode was where I discovered the Liberation typeface, which is what I think is causing the issue. Either that or it has something to do with ProQuest Ebook Central.

 

In standard mode on my iPad, I am also unable to select text in this document.

 

Possibly another volunteer with have a thought to share.

 

~ Jane