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bryan_ager
bryan_ager
Participant
May 30, 2018
Question

Chapter bookmarks not working in iPhone Adobe Acrobat Reader

  • May 30, 2018
  • 2 replies
  • 1135 views

Hello,

I recently downloaded a pdf ebook onto my iPhone Adobe Acrobat Reader both through my adobe cloud and separately via local upload. Despite displaying the correct chapter bookmarks, both files were unable to open chapter bookmarks. In other words, when I click on a bookmark nothing happens and the file remains on the same page without changing to the correct page location corresponding to the selected chapter bookmark. Is there an easy fix for this? Perhaps this is related to file encryption? The ebook pdf was legally downloaded from the Springer website.

Thank you,

Bryan

This topic has been closed for replies.

2 replies

bryan_ager
bryan_agerAuthor
Participant
May 30, 2018

The chapter bookmarks work correctly when the file is open on my computer through Adobe Acrobat. They also work when I open the file through the Dropbox app on my iPhone. Seems to be an issue with the Adobe Reader app on my iPhone. However this problem is not happening with any other files.

T
Test Screen Name
Legend
May 30, 2018

Without seeing the file it’s impossible to say for sure.

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
May 30, 2018

May be there are no actions associated with the bookmarks.

try67
Community Expert
try67Community Expert
Community Expert
May 30, 2018

Or maybe they're associated with a script, which doesn't work on mobile devices... Without seeing the file it's impossible to say for sure.

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