Skip to main content
E
eelkes
Participant
August 12, 2022
Question

DC to Android

  • August 12, 2022
  • 1 reply
  • 3229 views

A file saved in Acrobat Dc will not open in Reader for Android.

 

Is there an app that will open the latest versions  of pdf's saved in Acrobat?

 

Thanks.

This topic has been closed for replies.

1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
August 13, 2022
@eelkes wrote:

A file saved in Acrobat Dc will not open in Reader for Android. Is there an app that will open the latest versions  of pdf's saved in Acrobat?

 

Hi

You posted in the orphaned forum Acrobat Reader Mobile (beta) which currently has one other post asking why this forum exists. It sounds as though you are not using the Beta version. Please confirm what you are using and we can move your post if you are not using the Beta.

 

Files created in Acrobat DC should be able to be opened in Acrobat Reader for Android. 

  • Is it just the one file? Have you tried others?
  • Can it be opened by Acrobat Reader for desktop?
  • Do you get an error message?

 

There is an issue with forms created with LiveCycle. They won't open in Reader for Android or iOS. You said the PDF was saved with Acrobat DC. Was it also created there?

 

Jane

 

E
eelkesAuthor
Participant
August 13, 2022

Hello Jane,

 

Thank you for responding to my post.

 

I am using the Adobe Reader for Android that is currently offered on Google Play.

 

It shows on the Android phone as Version 22.71.23191.

 

If there is a later version that will open files saved with Adobe Acrobat DC I would like to have access to it.

 

Is is not just one file, it is any file that is created in a DC version of Acrobat.  The files open fine on a desktop in Windows with Adobe Reader DC.  The error message on the Android phone is "This form requires Adobe Acrobat Reader DC for Mac or Windows" even though it's on the phone.

 

How does one get a more current version than the one offered on Google Play?

 

Thanks.

E
eelkesAuthor
Participant
August 16, 2022

 

@eelkes wrote:

As you predicted, the document was created with Live Cycle.

So, I guess the clearer questions is how does one open a LiveCycle form on a phone, if only to read the form and not fill it in?

 

 

Hi Ed

I found this that may help. The reason may be that LiveCycle Designer is an XFA form.

 

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/most-commonly-asked-question-about-forms-on-acrobat-reader-mobile-app/td-p/11716214

 

Most commonly asked questions about forms on Acrobat Reader Mobile App.

 

@AkanchhaS8194121 wrote:

At times users experience some issues, while working with the PDF forms. Here are some most commonly asked questions and their answers.

 

1- Does Acrobat Reader support XFA forms?

No. Acrobat Reader cannot open dynamic or static XFA forms created with LiveCycle Designer.

 

 

 

Are these forms still being producing in your office using LiveCycle? I'm asking because LiveCycle reached End of Support and has been replaced by Adobe Experience Manager (AEM).

https://helpx.adobe.com/support/adobe-livecycle-end-of-core-support.html

 

 

I have one other thought for you. You asked if users can read the form without filling it in. 

  • In Adobe Acrobat, you can export to JPEG. I don't know if LifeCycle forms allow the same. I have used LifeCycle, but stopped when it was removed from macOS and became Windows only.
  • If you can't export to JPEG, take a screenshot with the Snipping Tool, which is built in to Windows OS.

 

I hope this helps.

 

Jane

Forum volunteer

 


Thank you, Jane.  I appreciate your research and guidance.

 

Ed

 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices