Participant

Question

Doesn't support full screen in my android phone

Forum|Forum|4 years ago
March 13, 2022
2 replies
5603 views

It is not supporting full screen in my android phone it cuts from notch does not allow pdf to hide notch and show full screen pdf

Android

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Tarun MuttrejaAuthor

Participant

Here is the screenshot

My android version is 12 and i have tried with many applications (like WPS pdf, Google drive pdf etc) but this happens only with Adobe Acrobat reader

My Adobe version is 22.12.0.25247

Community Manager

Community Manager

Hi @Tarun Muttreja @Vladimir27592189bkr1,

Let me forward this to the product for their review and get back to you with the response.

-Souvik

Community Manager

Community Manager

Hi @Tarun Muttreja @Vladimir27592189bkr1,

We have taken this as a consideration to accomodate the complete screen as reading space. This will be implemented in the upcoming updates.

We thank you for your kind understanding and patience.

-Souvik.

Harsh Vardhan Pareek

Participating Frequently

Hi @Tarun Muttreja

Would you mind sharing a few details to understand the issue better?

1. Android version?

2. Application version?

3. A screenshot that shows the issues clearly?

4. Did you try it with a different PDF is it doing the same?

Make sure that the app is updated to the latest version.

We are looking forward to hearing back from you.

Thanks,

Harsh

Vladimir27592189bkr1

Participant

I have the same issue. My adobe acrobat used to show documents in full view but after updating it doesn't allow that any more. I went through the phone's setting and I saw that fb app allows text to show full view but adobe doesn't. Any help please? Thank you!

Community Manager

Community Manager

Ok. I'm resnding this in case you didn't receive it earlier.

Hi @Vladimir27592189bkr1,

Are you referring to the black portion on the top when viewing the PDF? If yes, that is something from the device's settings, not the application's.

We tried running the same on different devices and got different results.

Please let us know if there is something else to be seen so we can understand and assist you accordingly.

-Souvik.