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Downloading….

New Here ,
Jul 25, 2022 Jul 25, 2022

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I have several files that have been downloading for days... I'm unable to delete them as well.  Ipad has been restarted and updated software to no avail.  Help!

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Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Hello Roger,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Could you please share a screen recording of the event to better understand? 

 

Also, please try the below steps once:

1. Go to Settings-> General-> Storage;

2. Search for Acrobat Reader-> Open it;

3. Click on Offload-> continue.

 

Once done, restart the device and then check if it helps.

 

Thanks,

Souvik.

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