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End Free Trial

New Here ,
Jan 29, 2022 Jan 29, 2022

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I am trying to end my 7 day free trial. It says to go into Google apps to end it, but it doesn't show so I'm not able to cancel it. I do not want to use the app. I need it to be canceled. 

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Cancel subscription

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Adobe Employee ,
Jan 31, 2022 Jan 31, 2022

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Hi @Tiffany22903516tyd6 

 

Please check if you are using the same email you used to purchase it. As we can check, there is no subscription active on your email. Try with a different email and check if that works. Here is a discussion link on a similar issue. Please check the refund process there.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

~Harsh

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New Here ,
Jan 31, 2022 Jan 31, 2022

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You can cancel the free trial  from Play Store.

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