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Error compra en aplicaciones de Samsung

Community Beginner ,
Mar 28, 2021 Mar 28, 2021

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Evey time I open Adobe Acrobar reader , I have same maeesage. 

How can y make it go away?

Screenshot_20210328-193228_Acrobat for Samsung.jpg

TOPICS
Cancel subscription , General troubleshooting

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1 ACCEPTED SOLUTION
Community Expert ,
Mar 29, 2021 Mar 29, 2021

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Remove this app, forget the Samsung Store, and download Acrobat Reader from Google Play: https://play.google.com/store/apps/details?id=com.adobe.reader

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Community Expert ,
Mar 28, 2021 Mar 28, 2021

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What happens when you click on the link "Restablecer Compras"?

 

Seems like in-app purchases are not allowed anymore for your region.

 

Maybe you need to contact support. Use the number shown below at the bottom of the screenshot:

 

Screenshot_20210329-021903.jpg

If your Galaxy Apps service is blocking your region call support and ask why.

 

In the meanwhile, you can use Google Apps. However, if you're trying to get the Premium service of the Acrobat Reader mobile app, you'll need a paid subscription of Acrobat Pro DC. 

 

You don't need to do this via the Galaxy Apps app that is included in your Samsung mobile device.

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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Remove this app, forget the Samsung Store, and download Acrobat Reader from Google Play: https://play.google.com/store/apps/details?id=com.adobe.reader

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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Thanks for calrifying JR.

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021

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thanks a lot.

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