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Having problems with scanned documents to open

New Here ,
Aug 09, 2023 Aug 09, 2023

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I am having trouble with the scanned documents I couldn't opened up PDF Acrobat first time I have this issue thanks

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Adobe Employee ,
Aug 11, 2023 Aug 11, 2023

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Hi @Abraham255265165f0z,

 

Hope you are doing well. Sorry for your experience with opening PDFs on Acrobat Reader Mobile.

 

Would you mind briefing us more on the issue with a few pieces of information:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Adobe Acrobat);

2. The OS (Android/iOS) and its version your device is running on;

3. A screen recording of the workflow you follow when you experience the error.

 

Look forward to hearing from you.

 

-Souvik

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