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Participating Frequently
September 26, 2025
Question

I can't edit the PDF on my tablet

  • September 26, 2025
  • 1 reply
  • 878 views

 i can't edit the pdf on the tablet despite having pro subscription 

i have rebooted the device and tried everything to do but edit feature is not working

all other pro feature are working except this one 

[P.I removed by moderator]

1 reply

Amal.
Legend
September 26, 2025

Hi there 

 

Hope you are doing well, and thanks for reaching out. 

 

I have checked your Adobe account and found that you have recently purchased the Acrobat Premium plan. Please try to log out of the application and re-login using your Adobe credentials and see if that helps. 

 

Also, try to restore the purchase. Tap on the Profile icon > Subscriptions > Restore Purchase and check. 

 

If it still doesn't work, please check if the issue is with a particular PDF file or all the PDFs that you want to edit. Also, share a small video recording of the steps you are taking and the issue as it occurs for more clarity.

 

~Amal

Participating Frequently
September 26, 2025
  1. editing doesn't redpond and i have checked the subscription and it seem that there's something wrong
Amal.
Legend
October 2, 2025

i uninstalled the app and reinstalled it from google play store yet the problem is not fixed


Hi there,

 

Thanks for sharing the information. I have passed it to the development team to check. I will keep you updated about the findings. 

 

~Amal