I'd like a refund

[dhong yeob347598945egw]

I set up a free trial version of the program because of my university assignment, but I used it once and didn't need it, but I forgot to cancel the subscription, so I paid 93,000 won, which is worth a year. I want to get a refund for this amount. I don't know how to get a refund no matter how much I look for it, so I leave it here.

[S. S · Accepted solution]

Hello @dhong yeob347598945egw,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.