I have pictures but cant view them

[jennifer_3236]

Can not view some pictures or media it says dosent support 

[Amal.]

Hi @jennifer_3236

I hope you're doing well, and thank you for reaching out.

To assist you better, could you please share the file formats of the images and media you’re trying to open using the Acrobat Reader mobile app? This information will help us determine if the files are supported by the app.

In the meantime, I recommend visiting our help page: Guide to Image File Formats. This resource provides detailed information on which formats are compatible with Acrobat Reader.

Additionally, please ensure that your Acrobat Reader mobile app is updated to the latest version. You can check for any pending updates in the Play Store (for Android) or the App Store (for iOS).

Keeping the app updated often resolves compatibility issues and improves overall performance.

~Amal