Skip to main content
Participant
February 16, 2022
Question

I'm unable to share a document

  • February 16, 2022
  • 2 replies
  • 1492 views

Whenever I open a document on Adobe and I want to share it by mail / whatsapp or anywhere.. the options never come. I've updated my Adobe app and the phone but that didn't help. 

2 replies

Participating Frequently
October 27, 2025

Hi, i'm having the same problem on my app on ios, i do not have an option to share a document when i click the three dots, please see screenshot

Participating Frequently
October 27, 2025

I should clarify that i don't have the share option available for signed agreements. I can share other documents

Amal.
Community Manager
Community Manager
October 28, 2025

Hi there 

 

Hope you're doing well and sorry for the trouble. 

 

I tried to replicate the issue at my end, and I was able to share a copy of the signed document. Would you mind sharing the version of the Acrobat Mobile app and the iOS you are using? Tap on the Profile icon > About Acrobat and try updating the app to the latest version available on the App Store and reboot the device once and see if that helps. 

 

~Amal

Harsh Vardhan Pareek
Community Manager
Community Manager
February 16, 2022

Hi,

If you are on an iOS device then the option to send a copy is changed after the recent update. Below is a screenshot attached for reference. 

If you are not on a ios then share a few more details:

1. OS name and version?

2. App version?

3. Exact workflow you are following to share a file.

 

Thanks,

Harsh

 

SMPDCCAuthor
Participant
February 16, 2022

Hi Harsh,

Thanks for reaching out. It's an android phone. I've attached a screenshot. Please see if it helps

 

Cheers

 

SMPDCCAuthor
Participant
February 16, 2022

OS is V11.3 Android version

 

Adobe version is 22.1.1.21006