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I want my account cancelled

New Here ,
Jan 26, 2023 Jan 26, 2023

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I want my account cancelled because it said 24.99 or whatever for a year subscription. I misunderstood. This program is not worth 23 or 24 dollars per month. If there is employees that can help me cancel this please feel free to reach out. I tried just deleting my account but it wants me to pay for my current month I'm on just to cancel it. I've got my debit card turned off until I can make sure they aren't going to get another payment out of me. 

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Install update and subscribe

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

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Hi @Dan28127177fit9,

 

Hope you are doing well. Sorry for your experience with the Acrobat subscription.

 

You can go ahead and cancel the application using the self-help options given in the below link:

How to cancel Adobe trial or subscription

 

If this does not help, please feel free to reach out to our support team so they can provide real-time assistance:

Contact Customer Care

 

Hope this helps.

 

-Souvik.

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Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

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Hi @Dan28127177fit9,

 

Hope you are doing well. Sorry for your experience with the Acrobat subscription.

 

You can go ahead and cancel the application using the self-help options given in the below link:

How to cancel Adobe trial or subscription

 

If this does not help, please feel free to reach out to our support team so they can provide real-time assistance:

Contact Customer Care

 

Hope this helps.

 

-Souvik.

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