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I want to unsuscribe

New Here ,
Jul 29, 2022 Jul 29, 2022

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I tried the free-7days trial of Adobe Acrobat pdf Reader and I want to unsubscribe now.

But the app nor Play Store(where I got it from) are not allowing me to do it. I really need some help, because the plan expires today and they already tried to charge me. 

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Hello Nathan,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you use Google Play Store's payment and subscription option to check your membership and proceed with the cancellation.

 

You may refer to the given link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Hello Nathan,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you use Google Play Store's payment and subscription option to check your membership and proceed with the cancellation.

 

You may refer to the given link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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