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New Participant
July 22, 2021
Question

IOS Safari and government forms

  • July 22, 2021
  • 2 replies
  • 1171 views

Hello I need help as I’ve been trying to open a document on the following website for days and I have not been able to. It’s really frustrating… I’ve researched all kinds of ways and nothing works, I’ve downloaded several apps and the same. Please I need help and it’s super super urgent
I can only use my iPhone or my iPad

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/application-forms-guides/application-permanent-resident-travel-document.html

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2 replies

Ria Tagra
Inspiring
July 23, 2021


Hi @Marisa Gomes ,

 

Hope you are doing well.

 

Thank you for reaching out to us. We would love to help you out with this. Could you please provide us little more information?

  1. Is Adobe Reader mobile installed on your device?
  2. OS version?

If possible do share some relevant screenshots with us. Once we've got that information from you, we can take a closer look.

 

Regards

Ria

New Participant
July 23, 2021
Marisa Gomes Marques
New Participant
July 23, 2021
5A38551B-A8A6-4095-8681-9CE07887B5F4.png
Bernd Alheit
Community Expert
July 22, 2021

Open the form in Acrobat Reader on Windows or Mac.