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Iphone app will not remember last position in document from other devices

New Here ,
Oct 28, 2020 Oct 28, 2020

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Normal behavior would be to read document from document cloud in web browser, then re-open in mobile app and continue reading from where you left off, the app will remember the last position from web browser.

 

This works in android devices, I can read in web and continue reading in mobile, or between devices. But in iphone it will not continue in the last position, it will only continue from where it was left off in the iphone device.

 

Please help, this used to work in 2018, but since then it hasn't and I've kept checking every update in my iphone.

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Android , iOS

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New Here ,
Dec 21, 2021 Dec 21, 2021

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Olá. Uso o Adobe Acrobat Reais no smartphone Android. Sempre leio um documento e fecho o arquivo, ao abrir novamente, ele volta para a página inicial. Como fazer ele lembrar da última posição?

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Adobe Employee ,
Jan 05, 2022 Jan 05, 2022

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Hi @Michael22355771mbh8 

 

Sorry for the delayed response. If you are still facing the issue, could you please help us with a few more details?

1. Is it with all the files or with a specific PDF?

2. Application version?

3. If possible, could you share the file to test?

 

Make sure that the app is updated to the latest version. 

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

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New Here ,
Jan 05, 2022 Jan 05, 2022

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The issue happens with all PDF files, Application version iOS 21.11.00

The problem is that on Iphone, the position is not saved between other devices. So, if you open the file and read it in android or on PC/web, close it, and then open it again on iphone, it will start on the first page because the iphone adobe reader app does not remember the position from other devices.

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