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Jahresabo Zahlung

New Here ,
May 04, 2023 May 04, 2023

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Hallo,

 

ich hatte nicht genug auf dem Konto daher wurde das einige Tage später erst abgezogen. Jedoch wurde von meinem paypal 69.99€ und auch von meinem Bankkonto 69.99€ abgezogen.

Wie kriege ich das Geld zurück?

 

MfG

 

Can Biter

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Adobe Employee ,
May 07, 2023 May 07, 2023

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Hello @Can29736016jj4a,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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