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Je n'arrive pas à utiliser la version payante

New Here ,
Feb 22, 2024 Feb 22, 2024

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Bonjour à tous 

J'ai effectué le paiement 

Mais je n'arrive toujours pas à modifier, ça me demande d'essayer la version d'essai 

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1 ACCEPTED SOLUTION
Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hi @Manoelle35626373jxlp,

 

Hope you are doing well. Thank you for writing in!

 

I checked your email address and registered here in the community, but I cannot find an active subscription for Acrobat Premium.

The subscription I could locate is for Acrobat Pro, which stands canceled.

 

Please share the Order/Purchase ID you received over email when you purchased through the store for further investigation and assistance.

 

Look forward to hearing from you.

 

-Souvik

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Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hi @Manoelle35626373jxlp,

 

Hope you are doing well. Thank you for writing in!

 

I checked your email address and registered here in the community, but I cannot find an active subscription for Acrobat Premium.

The subscription I could locate is for Acrobat Pro, which stands canceled.

 

Please share the Order/Purchase ID you received over email when you purchased through the store for further investigation and assistance.

 

Look forward to hearing from you.

 

-Souvik

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