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New Participant
January 6, 2022
Question

My handwriting changes once ‘done’

  • January 6, 2022
  • 2 replies
  • 4958 views

After writing using the comment function with my apple pencil, my handwriting changes after I press 'done'.

My handwriting in red illustrates my normal handwriting before pressing 'done' at the top left corner.

My handwriting in blue illustrates what happens after pressing 'done', it becomes spiky and sometimes, it becomes unreadable.

As I am using adobe to write notes on my pdf files through the comment function (frequently, almost daily) for my studies, it is difficult to read it due to my point above.

Please help! Refer to the images I've attached for a better understanding, thank you so much and have a great day!

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2 replies

adiliag86568417
Participating Frequently
June 4, 2023

Have someone helped you with the problem? I have the same. 

S_S
Community Manager
Community Manager
June 5, 2023

Hi @adiliag86568417,

 

Sorry for your experience. 

 

Do you see the issue in the latest version of the application? Would you mind sharing a screen recording of the issue and the file here you experienced this?

 

This would be helpful in further investigation.

 

Look forward to hearing from you.

 

-Souvik

adiliag86568417
Participating Frequently
June 8, 2023
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Harsh Vardhan Pareek
Community Manager
Community Manager
January 6, 2022

Hi @huish4nn 

 

Hope you are doing well.

As per the description above, could you please share a few more details to understand the issue better?

1. Application version?

2. Could you share a file with us so we can reproduce the issue?

3. iOS version?

 

Make sure that the app is updated to the latest version.

 

Looking forward to hearing back from you.

Thanks,

Harsh

huish4nnAuthor
New Participant
January 6, 2022

Hi, thank you for replying to me!

I'm using an iPad on iOS 15.1 and the attached image shows the current version of Adobe on my iPad. 

 I hope what you meant by '2. Could you share a file with us so we can reproduce the issue?' is the spiky handwriting. Please refer to the 2 images I've attached to illustrate the spiky handwriting and difference in handwriting after the 'done' option is pressed. Thank you!

Harsh Vardhan Pareek
Community Manager
Community Manager
January 7, 2022

Hi @huish4nn,

 

Thanks for providing all the details. Our engineering team is working on a fix, we will give you an update as soon as we hear back from them. 

Your patience and cooperation are appreciated. 

 

Regards,

Harsh