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My Trial DID NOT start, I can't use premium features

Em24009346x7f4
New Here ,
Apr 14, 2022 Apr 14, 2022

Screenshot_20220414-101055_Acrobat for Samsung.jpg

 

I entered my credit card details, yet nothing is working. I can't even contact proper support or cancel the "subscription", which isn't even working!

In case I end up charged I will demand a refund

TOPICS
Android , Edit and export , Install update and subscribe
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Em24009346x7f4
New Here ,
Apr 14, 2022 Apr 14, 2022

Ok now I at least was able to cancel my subscription in the Galaxy Store.

 

Please just delete everything including this account & thread, as you're clearly not able to provide functioning service and I'll look elsewhere now.

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Chad Chelius Community Expert
Community Expert ,
Apr 14, 2022 Apr 14, 2022
LATEST

I'm not sure what you were paying for. Acrobat Mobile is free. Unless you want to utilize the Document Cloud Services, then you would need a subscription. Not sure what you were trying to accomplish.

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