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My Trial DID NOT start, I can't use premium features

New Here ,
Apr 14, 2022 Apr 14, 2022

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Screenshot_20220414-101055_Acrobat for Samsung.jpg

I entered my credit card details, yet nothing is working. I can't even contact proper support or cancel the "subscription", which isn't even working!

In case I end up charged I will demand a refund

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Android , Edit and export , Install update and subscribe

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Ok now I at least was able to cancel my subscription in the Galaxy Store.

 

Please just delete everything including this account & thread, as you're clearly not able to provide functioning service and I'll look elsewhere now.

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Community Expert ,
Apr 14, 2022 Apr 14, 2022

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I'm not sure what you were paying for. Acrobat Mobile is free. Unless you want to utilize the Document Cloud Services, then you would need a subscription. Not sure what you were trying to accomplish.

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