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Itsthamovement
Participant
July 21, 2020
Question

Not able to cancel my subscription

  • July 21, 2020
  • 1 reply
  • 253 views

I have tried the App Store to cancel my subscription and instead it gives me an option to renew but not cancel the trial. I don't want it and I don't want to be charged for it either. This is down right ridiculous. 

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1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
July 30, 2020

You need to contact the store directly as referenced in this Adobe Helpx guidance: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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