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Not able to open telegram downloaded file.

New Here ,
Oct 13, 2018 Oct 13, 2018

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Not able to open telegram file.

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iOS

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Adobe Employee ,
Nov 21, 2018 Nov 21, 2018

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Hi Maheshk,

Sorry for the delay in response.

You ave mentioned above that you are not able to open the telegram file.

Could you please let us know the format of the telegram file that you have downloaded?

Are you trying to open that file in Adobe Acrobat Reader application?

If yes, what happens when you try to open the file? Do you get any error message?

Do you experience the issue with this particular file?

Please share the application and OS version installed on the device.

We will be waiting for your response.

If the issue s already resolved, please let us know.

Regards,

Meenakshi

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New Here ,
Oct 22, 2019 Oct 22, 2019

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I have the same problem

 

i have the latest update of all iPad Air 2 and telegram and adobe 

 

I just get a white Blank page which says data and the file which is .pdf

 

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New Here ,
Jun 18, 2021 Jun 18, 2021

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Hi,

Once I download a PDF file in Telegram, and choose Adobe Acrobat to view the file,  only the app opens, as shown below. After that, I have to off and on the Mobile data to open the file. Is there any way out? 

Screenshot_20210618-184133_Adobe Acrobat.jpg

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