Particular document does not let me edit even if I am on Premium Subscription

[MarkyP]

Hi!

I have this particular document that I previously was able to edit as I am on Premium Subscription. However, later on, I couldn't anymore. I checked other documents, and I was able to edit on those. I tried logging out of my account, restarting my iPad, and relogging in, but to no avail. Help!

[S. S]

Hi @MarkyP,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

As mentioned that you were able to edit the file earlier. Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile (go to Profile-> About Adobe Acrobat);

2. The Android/iOS version of your device you are on;

3. A screenshot of the error you see when trying to edit the file;

4. The file on which you experience the issue.

Look forward to hearing from you.

-Souvik