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New Here ,
Jul 08, 2022 Jul 08, 2022

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  • Hello, i started 7 days free trial, i mean i thought i tried but it immidiately was charged. I don't get it, shouldn't it be charged after free trial????
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Install update and subscribe , iOS

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Adobe Employee ,
Jul 08, 2022 Jul 08, 2022

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Hello Laura,

 

I hope you are doing well. I am sorry for the trouble.

 

The reason for deducting the subscription amount could be that you have already utilized the trial in the past using the same email address.

 

To learn more about the refund, please visit the link: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can start the process of refund from the below link:

Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Jul 08, 2022 Jul 08, 2022

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Hello Laura,

 

I hope you are doing well. I am sorry for the trouble.

 

The reason for deducting the subscription amount could be that you have already utilized the trial in the past using the same email address.

 

To learn more about the refund, please visit the link: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can start the process of refund from the below link:

Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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