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PDF EDITING PROBLEMS

Community Beginner ,
Mar 31, 2023 Mar 31, 2023

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HELP, 

I need help from someone.

It´s happening again...

scgcarvalho_0-1680279961062.png

 

It would be great if someone can help me with that.

 

Thank you sou much.

 

TOPICS
Crash or freeze , Edit and export , Install update and subscribe , View or share PDFs

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Adobe Employee ,
Apr 06, 2023 Apr 06, 2023

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Hi @scg.carvalho!,

 

Hope you are doing well. Sorry for your experience with Acrobat.

 

Are you trying to access files from a network drive? The error could occur when access to a specific path or file has been revoked. If not, please share the file with me over a private message (click on my profile name-> click the blue button saying "Send a message") to reproduce the issue for further investigation.

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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Community Beginner ,
Jun 03, 2023 Jun 03, 2023

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Hello,

 

can you explain me way I've been charged twice for Adobe?

I realy don't understand...

 

IMG_1623.png

 Definitely, this is not ok.

I'm looking forward for a quickly answer from Adobe.

 

Thamk you,

S.C.

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Adobe Employee ,
Jun 05, 2023 Jun 05, 2023

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Hi @scg.carvalho!,

 

I could not locate these orders on the email address registered in the community.

 

Can you share the Order ID or the transaction ID with me over a private message for better investigation?

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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Community Beginner ,
Jun 11, 2023 Jun 11, 2023

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Hi S.S.,

Yes, I can.
Can you give me you email, please?

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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@scg.carvalho! You can share it over a private message here in the community.

 

If we would need further information, I will initiate a call with you to discuss.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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Hi there,

Can you remind me how to send a private message here in the community,
please?

Sandra

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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Sure @scg.carvalho!!

 

Click on my profile name-> click the blue button saying "Send a Message" on the next page.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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