• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Pdf file not open

New Here ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

I keep getting the following error after downloading a pdf file on my android phone: "This file cannot be accessed. Check your connection or make filename shorter."

Running Androiod on Realme XT. Been getting this error continuously since the past week or so. Kindly resolve this problem.

Views

285

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

Hi @shailka0D45 

 

Hope you are doing well.

 

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. Could you share the screenshot of error?
  2. Do you have premium subscription? To check please refer : https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?highlight=about 
  3.  What is the source and size of file?

Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

For Android Adobe Reader Mobile version: 21.10.00

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Ria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 08, 2021 Nov 08, 2021

Copy link to clipboard

Copied

LATEST

IMG_20211109_092520.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines