Md Yusuf320201622gdl

Known Participant

Pregunta

pdf files turn to DOC-20230711-WA2001. whenever I share files from WhatsApp to other app

Forum|Forum|2 years ago
September 2, 2023
2 respuestas
4779 visualizaciones

why all my pdf files turn to DOC-20230711-WA2001. whenever I share files from WhatsApp to other app, my files are also renamed and extension is changed, and unable to open the files until I manually add .pdf extension to each and every files please help I can't manually rename every app 😢 100s of files

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Legend

The question does not apply to Photoshop.

Attach files as documents, in this case the original name and extension will be preserved.

Md Yusuf320201622gdlAutor

Known Participant

what do you mean

c.pfaffenbichler

Community Expert

Community Expert

Hi @Md Yusuf320201622gdl,

As mentioned in the thread shared by Jane, this is an issue with WhatsApp and not Adobe.

Our team is still investigating the cause. I will keep the thread updated on any progress.

-Souvik

Good to read that someone at Adobe is following up on the issue!

c.pfaffenbichler

Community Expert

Community Expert

I am not sure what this has to do with Photoshop?