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PDF opens as read only on I phone

New Here ,
Mar 07, 2022 Mar 07, 2022

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I have a pdf which I can open in pro DC desktop fine and fill in the fields and sign. When I open in adobe on my phone it states the pdf is read only. Help please, what's wrong? 

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PDF forms , Security or signature , View or share PDFs

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Adobe Employee ,
Mar 08, 2022 Mar 08, 2022

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Hi @Deborah23478964yy0l 

 

I could be possible that it is a protected file, that's why you are not able to use fill and sign on your phone. You can remove protection from the Acrobat DC desktop app if it is password protected.  

you can refer to the article below to remove protection:

https://www.adobe.com/acrobat/how-to/unlock-pdf.html

 

Let us know if that helps.

 

Thanks,

Harsh

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New Here ,
Mar 08, 2022 Mar 08, 2022

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Hi,

thanks for your response.  I only applied password security to the document late last evening, so the problem was existing before that.  I have put a password security on the document to prevent editing but allowed form filling and signing.   Any other ideas? 
thank you

Debbie 

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Adobe Employee ,
Mar 14, 2022 Mar 14, 2022

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Hi @Deborah23478964yy0l 

 

Yes with password protection the Acrobat reader mobile have limited features. Here is a help document you can refer for:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html?password-protect-pdf...

 

~Harsh

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