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Perte dossier

New Here ,
Jul 19, 2023 Jul 19, 2023

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Bonjour Lors d'un changement de téléphone j'ai perdu la plupart de mes dossiers ! Comment puis-je les récupérer ?

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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Have you transfered the files from the old device to the new?

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New Here ,
Jul 19, 2023 Jul 19, 2023

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Non ! Comment faire ?

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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On the old device save the files in the Document Cloud.

Then you can access the files in the new device.

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Adobe Employee ,
Jul 29, 2023 Jul 29, 2023

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Hi @Carlos311687982lwo,

 

Hope you are doing well. Thank you for writing in!

 

As Bernd mentioned, you can upload your old files here: https://acrobat.adobe.com/link/documents/ and upload the files there.

 

Once done, you can see all the files on your new device if you log in using the same account.

 

You can go to the Files tab and select Adobe Cloud Storage and the list will sync up automatically.

 

Hope this helps.

 

-Souvik

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