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Printing Issue from my iPhone to my Network Printer

Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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From one moment in time up to date when I'm going to print from my iPhone Acrobat Pro DC app to my Cannon Color Network Printer; first the app takes the letter paper as normal, but immediately after that is changed to Legal paper. All other computers etc., that we have set up to that printer are doing quite well; just except the Acrobat on my iPhone.

Thanks,

RA

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1 ACCEPTED SOLUTION
Community Beginner ,
Dec 22, 2021 Dec 22, 2021

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Hi Harsh, thanks for replying to my issue. But, now is solved.

I didnt realized that in the printer settings one of the trays, or something, had the Paper size changed to Legal.

Now, the iPhone App is working fine printing out to letter size.

Thanks again,

RA

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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Hi @RAMFTKEY 

 

Hope you are doing well. As per the issue that you are not able to print letter-size pages properly. Would you mind sharing a few details to understand the issue better?

1. Is it happening with other PDF files too?

2. Application version ?

 

Make sure that the app is updated to the latest version.

Looking forward to hearing back from you.

 

Thanks,

Harsh

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Community Beginner ,
Dec 22, 2021 Dec 22, 2021

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Hi Harsh, thanks for replying to my issue. But, now is solved.

I didnt realized that in the printer settings one of the trays, or something, had the Paper size changed to Legal.

Now, the iPhone App is working fine printing out to letter size.

Thanks again,

RA

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Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

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Thanks for confirming that the issue is now fixed. 

 

Happy to help.

 

Regards,

Harsh

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