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reader premium subscriptions need to be bought separately for mobile and desktop or not?

New Here ,
Feb 06, 2022 Feb 06, 2022

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I have acrobat reader dc on my mobile as well as desktop. recently i bought the premium subscription of reader dc through my mobile app. i was under the impression that the premium features other than editing pdf, such as organising pages, combine files, set password etc will work on both mobile and desktop. After the purchase the premium features are working on the mobile app but the desktop application still asks me to buy subscription? Do i need to buy the subscription separately for desktop? If not, what am I supposed to do to make it work on the desktop?

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Adobe Employee ,
Feb 09, 2022 Feb 09, 2022

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Hi @Swetank23021546gzk1 

 

For using premium features on the desktop, you need an Acrobat DC subscription which is different from the mobile's Acrobat premium subscription. However, you can use the Acrobat premium subscription on the mobile if you have the Acrobat DC subscription for desktop (Win/Mac).

Here is a help document for subscription information: https://www.adobe.com/in/acrobat/pricing.html

Mobile Reader app FAQ: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know if that helps.

 

Thanks,

Harsh

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