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Participant
April 22, 2022
Beantwortet

Refund for adobe app

  • April 22, 2022
  • 1 Antwort
  • 691 Ansichten

I got the free trial adobe app from my App Store and wasn't able to cancel in time due to lack of internet service while I was out of the country. I got home and canceled it right away and was charged the same day, not meeting the deadline to cancel the subscription apparently but I did not want to keep it. How do I get a refund for this service? From who? Since it was done through my App Store 

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Beste Antwort von Souvik_98

Hello Stephanie,

 

Hope you are doing well. From the above description, I do understand that you want a refund for the subscription charges that were deducted from you.

 

However, since the subscription charges are monitored by the respective store basis your Operating system for the mobile subscription, you would have to contact Apple App Store support as they would be in the best position to assist you.

 

To get a better understanding on how-to, please click the given link: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if it helps.

 

Regards,

Souvik.

1 Antwort

Souvik_98Antwort
Participating Frequently
April 25, 2022

Hello Stephanie,

 

Hope you are doing well. From the above description, I do understand that you want a refund for the subscription charges that were deducted from you.

 

However, since the subscription charges are monitored by the respective store basis your Operating system for the mobile subscription, you would have to contact Apple App Store support as they would be in the best position to assist you.

 

To get a better understanding on how-to, please click the given link: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if it helps.

 

Regards,

Souvik.