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Refund for adobe app

New Here ,
Apr 22, 2022 Apr 22, 2022

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I got the free trial adobe app from my App Store and wasn't able to cancel in time due to lack of internet service while I was out of the country. I got home and canceled it right away and was charged the same day, not meeting the deadline to cancel the subscription apparently but I did not want to keep it. How do I get a refund for this service? From who? Since it was done through my App Store 

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Cancel subscription

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1 ACCEPTED SOLUTION
Contributor ,
Apr 25, 2022 Apr 25, 2022

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Hello Stephanie,

 

Hope you are doing well. From the above description, I do understand that you want a refund for the subscription charges that were deducted from you.

 

However, since the subscription charges are monitored by the respective store basis your Operating system for the mobile subscription, you would have to contact Apple App Store support as they would be in the best position to assist you.

 

To get a better understanding on how-to, please click the given link: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if it helps.

 

Regards,

Souvik.

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Contributor ,
Apr 25, 2022 Apr 25, 2022

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Hello Stephanie,

 

Hope you are doing well. From the above description, I do understand that you want a refund for the subscription charges that were deducted from you.

 

However, since the subscription charges are monitored by the respective store basis your Operating system for the mobile subscription, you would have to contact Apple App Store support as they would be in the best position to assist you.

 

To get a better understanding on how-to, please click the given link: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if it helps.

 

Regards,

Souvik.

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