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2

Refund

New Here ,
Dec 19, 2020 Dec 19, 2020

I would like to have 2 refunds return to my cards

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iOS
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1 ACCEPTED SOLUTION
Community Expert ,
Nov 05, 2022 Nov 05, 2022

@Wood5C27  

 

You posted to Acrobat Reader Mobile and your tag is iOS, so you purchased from the App Store, not Adobe. Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to  https://support.apple.com/en-us/HT204084  for App Store or iTunes Store.

 

 

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancellation-fee-and-ref...

 

Jane

 

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Community Expert ,
Dec 22, 2020 Dec 22, 2020

You must contact Adobe Customer Care directly.

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New Here ,
Nov 05, 2022 Nov 05, 2022

How do we contact adobe 

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Community Expert ,
Nov 05, 2022 Nov 05, 2022

@Wood5C27  

 

You posted to Acrobat Reader Mobile and your tag is iOS, so you purchased from the App Store, not Adobe. Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to  https://support.apple.com/en-us/HT204084  for App Store or iTunes Store.

 

 

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancellation-fee-and-ref...

 

Jane

 

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Community Expert ,
Nov 05, 2022 Nov 05, 2022
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Thank you for clarifying Jane.

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