Request for refund

Report · Aug 14, 2023

Please refund for Adobe Premium cancelled & returned within 1 hour. App won't work with the document I purchased it for. Refund for $9.95 can be refunded to acct ending 7119.

Thank you,

Tamara Boyd

Report · Aug 16, 2023

Hello @Tammy31666255twxy,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.