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Spam link from Acrobat

New Here ,
Aug 08, 2023 Aug 08, 2023

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Recently, every time I share a document, a spam link is automatically sent. I pay a subscription, can I turn it off?

IMG_1779.jpeg

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Edit and export , iOS , View or share PDFs

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Adobe Employee ,
Aug 11, 2023 Aug 11, 2023

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Hi @Denis31558677anwt,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Our team is aware of the issue and is working to fix it in the upcoming update.

 

We request your kind understanding and patience while we get this fixed.

 

-Souvik

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Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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hi Denis31558677anwt,

The Acrobat Reader 23.08.00 is available now in App Store and it should resolve the issue. Could you please try to update this latest version of Acrobat Reader and let us know if the issue is still happening?

Thank you for your patience.

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New Here ,
Aug 23, 2023 Aug 23, 2023

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hi i updated but nothing changed the link keep sharing
Denis3185007688we_0-1692816792112.png

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Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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hi Denis31558677anwt,

We are sorry for any inconveneince and the experience you have. We would like to understand your case. When you are trying to send a copy of the file, 

#1. Was only the link sent?

#2. Were both link and the file sent?

 

If case #1,  would you mind to provide us info for our investigation,

1. What app are you using to send the file through Acrobat and what is version of the app on your device?

2. What iOS device and model you have? What version of iOS on your device?

3. It would be very helpful if you could also provide the screenshot recording to demo it.

 

If case #2, it is how the feature works currently. If you have opinion about this expereince, would you mind go to the following link "Acrobat Reader iOS User Voice" to file the case?

https://acrobat.uservoice.com/forums/914680-acrobat-reader-for-ios

 
Thank you for your patience.

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