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Jean5CD6
Participant
May 15, 2021
Answered

Stop converting word to pdf

  • May 15, 2021
  • 3 replies
  • 22558 views

Why dose Adobe change all my word document to pdf. How do I stop this please 

    Correct answer Souvik Sadhu

    I can't access this as the word file goes into adobe and then I'm asked to do a free trial of adobe pdf converter which I don't want I want to open my word docs in word and my pdfs in pdf.

     


    Hi @EMP53,

     

    Sorry for your experience.

     

    It looks like an issue where the default applicaiton to open Word files is switched to Acrobat. 

     

    Please try the steps shared above (if on Windows) or check the below link:

    https://support.google.com/pixelphone/answer/6271667?hl=en

     

    Hope this helps.

     

    -Souvik

    3 replies

    P
    Perry32396964opdd
    Participant
    September 19, 2023

    I can.t convert following the process you recomonded.  When I clck changeand word, it will not convert

    it will not change.

     

     

    S
    Steven3158384999wl
    Participant
    August 9, 2023

    WHY DOES MICROSOFT CONTINUE TO MAKE OUR  LIVES MORE DIFFICULT. DO THEY REALLY NEED TO CHANGE MY WORD DOCS TO A PDF WITHOUT LETTING ME KNOW OR SPEND AND HOUR TRYING TO FIGURE OUT THE PROBLEM. IS BILL GATES SENDING ME A CHECK FOR MY TIME??????

     

      Dov Isaacs
      Dov Isaacs
      Legend
      May 16, 2021

      There is absolutely nothing that Adobe (and I assume you mean the Acrobat Reader Mobile or any other Adobe software installed on your mobile device) does to automatically convert Word documents to PDF files.

       

      - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
      M
      Michelle2374336595u9
      Participant
      September 2, 2025

      Dear Adobe Support,

      For the past three months, I’ve been experiencing an ongoing issue that is interfering with my workflow. Every time I create or open a Word document, it automatically converts to a PDF without me requesting it.

      Here’s what happens:

      • I open or save a Word file (.docx), and instead of staying as a Word document, it immediately starts converting to a PDF.

      • Once it becomes a PDF, opening it takes 10 seconds or longer, with pop-ups like “Creating Adobe PDF” and “Please wait, reading Adobe PDF” (see attached screenshots).

      • I can no longer edit the document in Word unless I manually close it, reopen it in Word, and let it re-convert from PDF back to Word. This was never the case before.

      This is frustrating and inefficient. I used to be able to open, edit, and save Word documents normally. PDFs were only created when I chose to export or save as PDF. Now it seems like Adobe is forcing the PDF format on every Word file I touch.

      What I would like:

      • Stop Word documents from automatically converting to PDF.

      • Restore the original behavior where I can use Word freely and only create PDFs when I intentionally choose to.

      Please let me know how to disable this automatic conversion. I suspect a setting may have changed or an Adobe integration is overriding my default file behavior, but I haven’t made any changes myself.

      Thank you,

      Souvik Sadhu
      Community Manager
      Souvik SadhuCommunity Manager
      Community Manager
      September 3, 2025
      Thanks, Mr Souvik, for your advice on automatic conversion of Word to PDF.
      I will certainly follow it to see if it can be stopped.
      But my very serious concern with Adobe is the automatic upload to cloud of
      any pdf that is opened and any scan.
      This is highly objectionable. I, like most, do not have time to go through
      my Adobe cloud storage to keep cleaning it. In fact most of the pdf files
      that I receive and open are not required to be kept.
      I would highly appreciate you if you can help me with how I can stop Adobe
      from automatically uploading my files, and how I can decide uploading to my
      Adobe cloud storage.
      Thanks in advance.
      Regards
      S. Seshadri

      Thanks, @Sesh28, for the response.

       

      By default, Acrobat does not upload PDF files saved on internal storage to the cloud. 

       

      If you are using tools like Create PDF or Convert to PDF, then the files are uploaded since Acrobat uses online servers to convert or create your files.

      That said, if the Create PDF feature is used, the original file is not uploaded; instead, the newly created file is stored on the cloud.

       

      If you are simply using tools like annotations or Edit PDF, the files are kept intact at their original location without any modifications.

       

      Please let me know if you have any further questions.


      Regards,
      Souvik.

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