• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Subscribe

New Here ,
Dec 09, 2022 Dec 09, 2022

Copy link to clipboard

Copied

Problem editing on phone ist asks me to subscribe then tells me im subscribed then gets stuck buffering 

82A2472E-FD5B-4FA2-A5D4-CCFC9928C4DF.pngexpand image

CE1F3552-ABD5-4D6D-A009-FD06BBBAAB55.pngexpand image

TOPICS
Install update and subscribe

Views

567

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

LATEST

Hi @Brandi27513191y19e,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind trying the below-given steps and checking if it works:

1. Go to Profile-> Subscriptions;

2. Click on the blue button that says "Restore Purchases."

 

Let us know if it helps. If not, please share a screenshot of the error that you get.

 

Also, are you using a Mask ID? We suggest you try logging in to the Adobe Cloud storage and check if you can use your subscription here: https://acrobat.adobe.com/link/documents/.

 

You may refer to the link for more: Manage subscriptions — Acrobat for iOS Help.

 

Hope this helps.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines