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Subscribed but unable to access premium features on Adobe Acrobat

New Here ,
Nov 07, 2021 Nov 07, 2021

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product: Adobe Acrobat PDF

platform: iPad Pro, iOS 15.0.2 (19A404)

 

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Comment markup and annotate

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Nov 07, 2021 Nov 07, 2021

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Hi @AMIRUL SAFUAN5CC8 

 

Thankyou for reporting this to us. Please try to restore your subscription once using the below steps.

1. Tap on profile icon.

2. Tap on subscription.

3. Tap on restore purchase.

For more information try: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel-a-subscription

 

Let us know how it works on your end. We are also looking into this issue. We will get back to you with an update as soon as possible.

 

Regards 

Ria

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New Here ,
Nov 07, 2021 Nov 07, 2021

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Sent from my iPad

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New Here ,
Nov 07, 2021 Nov 07, 2021

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