• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Subscription

New Here ,
Jul 22, 2021 Jul 22, 2021

Copy link to clipboard

Copied

I am getting billed 15 dollars a month from Adobe acrobat and I don't even have a subscription. I've checked all 3 of my emails, my Apple subscriptions, my google, everything. I have tried to get Adobe support but got nothing. How do I stop a subscription I don't have??? Please help me. 

TOPICS
Cancel subscription

Views

116

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jul 23, 2021 Jul 23, 2021

Copy link to clipboard

Copied

LATEST

Hi,  

  

Hope you are doing well. 

  

Don’t worry, you can cancel the subscription and ask for refund from your end. Before we let you go do you mind sharing the reason for the cancellation? 

For IOS  

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.  

For step-by-step instructions, see View, change, or cancel your subscriptions 

For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.    

For Android.  

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.  

For step-by-step instructions, see Cancel, pause, or change a subscription on Google Play 

For billing issues or a refund, see Get a refund on Google Play 

   

For more help, you can refer tohttps://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

 

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  

Regards  

Ria  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines