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The operation couldn’t be completed. Error 6 .

New Here ,
Feb 13, 2022 Feb 13, 2022

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Hello, can you please help me out here.  I bought a new iPad and I can't sing in to my Adobe account.  Thank you 

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Adobe Employee ,
Feb 15, 2022 Feb 15, 2022

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Hi @Nayeffective 

 

This sounds a little bit like an SSL problem on the device. Can you please double-check the time and date on your device? We've seen cases where having a date too far into the past or future produces symptoms like you are describing. Additionally, please check the proxy settings in your Settings app. Can you please let us know whether you have a proxy configured? Thank you!

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Adobe Employee ,
Feb 15, 2022 Feb 15, 2022

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Hi @Nayeffective 

 

This sounds a little bit like an SSL problem on the device. Can you please double-check the time and date on your device? We've seen cases where having a date too far into the past or future produces symptoms like you are describing. Additionally, please check the proxy settings in your Settings app. Can you please let us know whether you have a proxy configured? Thank you!

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