Turn off AI assistant

[Rupert337081764zip]

How can I remove the AI assistant on android acrobat please?  My screen is small and it gets in way often so I can't easily read whole page.

[S. S · Accepted solution]

@matthewm96437299 When you click the AI Assistant button on the viewing screen, you should be given a choice. 

The button will be there even if you did not opt for the services. However, to disable it from the preferences, you need to opt-in to enable the settings in the preferences.

-Souvik

[Amal. · Accepted solution]

Hi All,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the Play Store or Samsung Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

~Amal

[Gerry31101452ctnx]

I already have this version you site and the button is still there.  Is this a solution only for android phones? What about iOS?

[becky_1848]

Sure, the toggle lets me get rid of the AI button that was blocking the view of the screen, but there's still an AI pop-up you have to opt out of every time you open a new PDF. This is a waste of my time. I'm often using my phone at work where we need to download manuals to answer questions quickly and yes, the seconds count. I'll be swapping to a different PDF reader.

[Gerry31101452ctnx]

I had that issue too where you could Click the AI button, ask a free question, and then the button would go away.  You would have to do this each time you opened up new document.  Here's the problem though.  Once you run out of your free questions, you can't even temporarily get rid of the button.  The button will return and it will stay there and nothing you do will remove it.  You will be asked to subscribe to AI and pay additional monies.  

[jeremyw54803074]

I would love nothing more to turn off the AI Assistant bubble.

Adobe, there was once a time when the internet was littered with pop-ups. Society went out of their way to circumvent and put an end to this. As a human being, when you encounter a pop up add on a website, how do you react? You would most likely find your self annoyed, immediate close the pop up, or leave the site entirely. With that said, what makes you think a user would want a pop up, while they are working?

We are users of these apps. We pay for them. We don't want to be advertised to.

Please add a clear function to disable the AI Assistant pop-up.

[Gerry31101452ctnx]

To show us pop-ups and advertising even after we paid Adobe not to do that is arguably grounds for a class action lawsuit.

[john_s_2071]

Speaking of which, I was recently going through the John Ball AI Book Collection, and it made me think about how AI is evolving in reading and document processing. Hopefully, Adobe gives us a way to manage these features better!