Skip to main content
New Participant
May 4, 2024
Answered

Turn off AI assistant

  • May 4, 2024
  • 4 replies
  • 13396 views

How can I remove the AI assistant on android acrobat please?  My screen is small and it gets in way often so I can't easily read whole page.

Correct answer Amal.

Hi All,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the Play Store or Samsung Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

 

~Amal

4 replies

New Participant
February 5, 2025

Speaking of which, I was recently going through the John Ball AI Book Collection, and it made me think about how AI is evolving in reading and document processing. Hopefully, Adobe gives us a way to manage these features better!

Known Participant
November 8, 2024

I would love nothing more to turn off the AI Assistant bubble.

Adobe, there was once a time when the internet was littered with pop-ups. Society went out of their way to circumvent and put an end to this. As a human being, when you encounter a pop up add on a website, how do you react? You would most likely find your self annoyed, immediate close the pop up, or leave the site entirely. With that said, what makes you think a user would want a pop up, while they are working?

We are users of these apps. We pay for them. We don't want to be advertised to.

Please add a clear function to disable the AI Assistant pop-up.

Known Participant
November 10, 2024

To show us pop-ups and advertising even after we paid Adobe not to do that is arguably grounds for a class action lawsuit.

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
September 16, 2024

Hi All,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the Play Store or Samsung Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

 

~Amal

Known Participant
September 17, 2024

I already have this version you site and the button is still there.  Is this a solution only for android phones? What about iOS?

Abambo
Adobe Expert
May 4, 2024

Moving this from the Acrobat forum to the Acrobat mobile forum.

ABAMBO | Hard- and Software Engineer | Photographer
New Participant
May 11, 2024

Where's the link showing that this was moved? I also would like to know how to remove the AI Assistant.

New Participant
May 12, 2024

Hi Abambo, please give the link for where you moved this.  I searched for "Turn off AI assistant" and can only find this post?

 

Julie also needs answer - likley many others too.  If you are moving it please facilaitate finding the new location - it seems to have vanished.

 

Rupert