Unable to cancel subscription

[Daisy5CCF]

Help! I signed up for the Adobe Acrobat free trial, but was just charged for the first month since it expired. However, I am unable to cancel my subscription, as it is not under my subscriptions section.  I have not been able to get through to anyone regarding this matter. I was under the impression that because it was not listed under my subscriptions, I was not going to be charged, but I was wrong. I need guidance as to how to move forward. 

[Amal.]

Hi Daisy

Hope you are doing well and sorry to hear that. As described you got charged and wants to cancel the subscription.

This is something that can be rectified by our billing team. I have shared more details in private message please check.

Regards

Amal

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I am having the same problem as Daisy